Inter-branch Sales NegotiatorAshton
The role will provide additional support in any of our sales offices in Greater Manchester and Lancashire. You will support the team in any branch during exceptionally busy periods, as well as providing cover for other staff members' absences. You will be based in one of the offices at all times. The role will initially be based at our Ashton office, but the default location will be discussed with the successful candidate depending on their home address. You must be confident in moving around the areas (sometimes at short notice) and must be confident working in different teams on a regular basis.
A client-facing role in our busy sales offices, you will be responsible for promoting Ryder & Dutton in order to generate an increase in revenue in relation to targets determined by the Line Manager, whilst at all times maintaining an exceptional customer service experience.
Whilst at Ashton, there is the opportunity to support the Branch Manager by undertaking external valuation appointments.
Industry experience is essential. We are looking for candidates who can evidence a minimum of 12 months estate agency experience. The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.
General Duties:
- To respond promptly to customer requests to book Market Appraisal and/or viewing appointments and to deal with their enquiries or requests in order to assist with their move.
- To build direct customer relationships in order to promote and book appointments for our services.
- Maximise cross-selling opportunities at all times by identifying and recommending related services to customers which will generate revenue & enhance the customer experience
- To be responsible for accurately recording all information collated from telephone contacts on the databases.
- Seek to maintain professional and friendly relationships with all Ryder & Dutton branches and departments
- To ensure all calls are answered promptly and efficiently.
- Any other duties as required
You will need:
- A passion for property & people
- Previous experience of working in estate agency or a customer service-driven sales environment
- A warm friendly personality and a willingness to learn new skills
- An enthusiastic & high energy approach to work
- Attention to detail and a high level of accuracy
- Good IT literacy
- Minimum 12 months of industry experience
What’s in it for you:
- Be part of an award winning team
- Uncapped Commission
- Full Training and Development
- Progression Opportunities
- Numerous employee benefits including BUPA Healthcare, Pension Scheme, Eyecare vouchers