Customer Service AdvisorSalmon Fields
You will be responsible for promoting Ryder & Dutton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.
Industry experience is not essential as training will be given. We are looking for candidates who can evidence previous targeted sales experience in a customer-focused environment. The successful applicant will need to have exceptional communication and administration skills, along with a passion for helping people move.
General Duties:
- To make outbound calls to build direct customer relationships to promote and book appointments for our services.
- To identify and recommend related services to customers that will generate revenue.
- To be responsible for accurately recording all information collated from telephone contact on the databases.
- Maximise cross-selling opportunities at all times
- Seek to maintain professional and friendly relationships with all Ryder & Dutton branches and departments
- To ensure all calls are answered promptly and efficiently.
- Any other duties as required.
You will need:
- Previous experience of working in a targeted, busy telesales/customer service environment
- An enthusiastic & high energy approach to work
- Attention to detail and high level of accuracy
If you believe this role is for you, we’d love to hear from you. Please email us your CV and covering letter to let us know why you’re the right person for the role.
Hours: Approx 19 per week across either every Friday, Saturday, and Sunday, or every Saturday, Sunday, and Monday
Friday/Monday: 9:00am-5:00pm
Saturdays: 9:00am-3:30pm or 9:30am-4:00pm
Sunday: 9:30am-4:00pm
Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. If you do not hear from us, therefore, please assume that your application had been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future.